There may be occasions when Incaplex requires access to your Inca Clinic Org to provide support or to configure certain aspects of the application for you. This can be achieved without the need to provide us with a password, using the following steps when logged into Inca Clinic (only System Administrators can do this):
Incaplex support personnel will then be able to access your account and assist as required. Access automatically expires and you can explicitly end access at any time.
In the screenshot below, note that the Incaplex entry has been modified (the number of entries can differ from account to account):